Frequently Asked Questions

We offer flexible pricing plans to fit your business:

• Youth Plan: $1/year — Perfect for young entrepreneurs under 25
• Starter Plan: $29/month ($290/year) — Great for solo operators
• Growing Plan: $49/month ($490/year) — For growing businesses
• Professional Plan: $79/month ($790/year) — For established businesses
• Business Plan: $149/month ($1,490/year) — For larger teams
• Enterprise Plan: Custom pricing — For large organizations with specific needs

All plans include a 14-day free trial — no credit card required! Annual plans save 17% (pay for 10 months, get 12).

Yes! You get a 14-day free trial without a credit card, or 30 days free if you add a payment method. Full access to all features during the trial.

Yes! You can import customers from CSV files. Go to Customers → Import and upload your spreadsheet. The system maps your columns and imports your data automatically.

No setup fees, ever. You pay only your subscription (monthly or annual). Cancel anytime with no penalties.

Absolutely. Your data is encrypted:

• In transit: TLS 1.3 encryption
• At rest: AES-256 encryption
• Payments: Handled by Stripe (PCI DSS Level 1 compliant) — we never see card numbers

You control access with role-based permissions. Each team member only sees what they need. Your data is isolated from other companies using database-level security (Row-Level Security). We never share your data with third parties.

Yes! Two-factor authentication (2FA) is available for all accounts. Use authenticator apps like Google Authenticator or Authy for extra security.

Your data remains accessible for 30 days after cancellation so you can export everything. You can request complete deletion anytime. Your data is yours.

ClippingCash is a Progressive Web App (PWA) that works great on mobile browsers. Add it to your home screen for an app-like experience. Your team can view jobs, update status, and access customer info from any device.

Go to Settings → Team Members and click "Invite Team Member." Enter their email and select their role. They'll receive an invitation to create their account.

ClippingCash offers role-based access control:

• Owner: Full access to everything
• Admin: Manage customers, jobs, team, and reports
• Accountant: Financial reports and invoices
• Field Tech: View assigned jobs, update status
• Sales: Manage leads and customers

Yes! Set up recurring services (weekly, bi-weekly, monthly) and the system will automatically generate invoices on schedule. Great for predictable revenue from regular customers.

You create invoices either manually (from completed jobs) or automatically (via recurring service schedules). Customers receive a payment link via email and can pay using credit card. Payments go directly to your connected Stripe account.

Stripe charges standard processing fees:

• Credit cards: 2.9% + 30¢

ClippingCash doesn't add any additional fees on top of Stripe's rates.

Go to Settings → Payments and click "Connect with Stripe." You'll complete Stripe's onboarding process. Once connected, you can start accepting payments immediately. Payment processing is available on Pro and Business plans.

Yes, cancel anytime with no penalties. Your data remains accessible for 30 days so you can export everything.

Email support@clippingcash.com. We typically respond within 24-48 hours on business days.

Yes! We have help documentation and guides available in the app. Look for the help icon or visit our support page.