Privacy Policy
Last Updated: December 20, 2025
ClippingCash (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Service”).
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
Account Information:
- Name and email address
- Business name and contact information
- Phone number
- Billing address
- Password (stored in encrypted form)
Business Data:
- Customer information you enter (names, addresses, contact details)
- Service records and job history
- Invoice and payment records
- Team member information
- Notes and communications
Payment Information:
- Credit card or payment method details (processed by our payment provider, Stripe)
- Billing history
- Subscription information
Communications:
- Support requests and correspondence
- Feedback and survey responses
- Any other information you choose to provide
1.2 Information Collected Automatically
Usage Data:
- Pages visited and features used
- Time and duration of visits
- Actions taken within the Service
- Search queries
Device Information:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Screen resolution
Cookies and Tracking:
- Session cookies (essential for functionality)
- Preference cookies (remember your settings)
- Analytics cookies (understand how you use the Service)
1.3 Information from Third Parties
- Payment verification and transaction data from Stripe
- Address and location data from Mapbox (when you enter addresses)
- Authentication data if you use social login
- Accounting data from integrations you authorize (QuickBooks Online, Xero, Zoho Books)
- SMS delivery status from Telnyx
2. How We Use Your Information
We use the information we collect to:
2.1 Provide and Maintain the Service
- Create and manage your account
- Process transactions and send related information
- Provide customer support
- Send service-related notifications
2.2 Improve the Service
- Analyze usage patterns and trends
- Develop new features and functionality
- Fix bugs and improve performance
- Conduct research and analysis
2.3 Communicate With You
- Send product updates and announcements
- Respond to your inquiries
- Send marketing communications (with your consent)
- Provide important security alerts
2.4 Ensure Security and Compliance
- Detect and prevent fraud
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our rights and property
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party vendors who assist us in providing the Service:
Payment Processing:
- Stripe - Credit card payment processing, subscription billing
Communication Services:
- Resend - Transactional email delivery (invoices, notifications, password resets)
- Telnyx - SMS text message notifications and two-way messaging
Mapping & Location:
- Mapbox - Address autocomplete, geocoding, and mapping services for job locations and routing
Cloud Infrastructure:
- DigitalOcean - Cloud hosting and data storage
- Cloudflare - Content delivery, DNS, and security services
Accounting Integrations (when enabled by you):
- QuickBooks Online - Accounting sync and financial data export
- Xero - Accounting sync and financial data export
- Zoho Books - Accounting sync and financial data export
Analytics:
- Analytics providers - Service improvement and usage statistics
These providers are contractually obligated to protect your information and use it only for the purposes we specify. When you enable optional integrations (such as QuickBooks, Xero, or Zoho), you authorize the sharing of relevant business data with those services according to their respective privacy policies.
3.2 Business Transfers
If ClippingCash is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Government requests
- Legal processes
- To protect our rights, privacy, safety, or property
3.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4. Data Retention
4.1 Active Accounts
We retain your information for as long as your account is active and as needed to provide the Service.
4.2 After Account Termination
- Business data: 30 days (available for export upon request)
- Account information: Up to 7 years for legal and tax purposes
- Anonymized analytics: Indefinitely
4.3 Legal Requirements
We may retain certain information longer if required by law or for legitimate business purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
5.1 Technical Safeguards
- Encryption in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Secure password hashing (bcrypt)
- Regular security audits
- Intrusion detection systems
5.2 Organizational Safeguards
- Employee access controls
- Security training
- Incident response procedures
- Vendor security assessments
5.3 Your Responsibilities
You are responsible for:
- Maintaining the confidentiality of your password
- Logging out from shared devices
- Notifying us of any suspected security breaches
6. Your Rights and Choices
6.1 Access and Portability
You can:
- Access your personal information through your account settings
- Request a copy of your data in a portable format
- Export your business data at any time
6.2 Correction
You can update or correct your account information at any time through your account settings.
6.3 Deletion
You can request deletion of your account and personal data by contacting us. Note that:
- Some information may be retained for legal purposes
- Anonymized data may be retained for analytics
6.4 Marketing Communications
You can opt out of marketing communications by:
- Clicking “unsubscribe” in any marketing email
- Updating your notification preferences
- Contacting us directly
6.5 Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.
7. Children’s Privacy
The Service is not intended for children under 18. We do not knowingly collect information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.
We implement appropriate safeguards for international transfers, including:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield principles (where applicable)
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
9.1 Right to Know
You can request information about the categories and specific pieces of personal information we have collected, used, disclosed, or sold.
9.2 Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
9.3 Right to Opt-Out
You have the right to opt out of the sale of your personal information. Note: We do not sell personal information.
9.4 Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at privacy@clippingcash.com.
10. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:
10.1 Legal Basis for Processing
We process your information based on:
- Contract: Necessary to provide the Service you requested
- Legitimate Interests: Our business needs that don’t override your rights
- Consent: Where you have given explicit consent
- Legal Obligation: Compliance with applicable laws
10.2 Your Rights
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion (“right to be forgotten”)
- Restriction: Request limited processing
- Portability: Receive data in a portable format
- Objection: Object to certain processing
- Withdraw Consent: Where processing is based on consent
10.3 Data Protection Officer
For GDPR-related inquiries, contact: privacy@clippingcash.com
10.4 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority.
11. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification
- Displaying a notice within the Service
Your continued use of the Service after such notice constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ClippingCash
Email: privacy@clippingcash.com
Website: https://clippingcash.com/contact
For data protection inquiries:
Email: privacy@clippingcash.com
This Privacy Policy is effective as of December 20, 2025.